MUBESupport
| Topic | Channel | Response time |
|---|---|---|
| Client support | support@mubesystems.com.br | 1 business day |
| Critical incident (system down) | {{as per contract}} | 4 business hours |
| Sales | contact@mubesystems.com.br | 2 business days |
| Abuse / spam | abuse@mubesystems.com.br | 24 business hours |
| Privacy / data protection | privacy@mubesystems.com.br | 15 days |
Business hours: Monday to Friday, 9:00–18:00 (Brasília time), excluding national holidays.